Refund & Cancellation Policy

1. Try before you pay

The Free plan needs no card and lets you trace a plot, run the full analysis and see the output. Please use it to confirm the tool suits your work before buying a paid plan — it is the surest way to avoid needing a refund at all.

2. Refund window

You may request a full refund within 7 daysof purchase, provided the plan has not been substantially used. “Substantially used” means, for example, generating a large number of reports or exceeding the Free plan’s project limit under the paid pass.

3. When we always refund

• You were charged twice for the same purchase.
• Payment succeeded but the plan was not activated on your account.
• A defect on our side made the paid features unusable and we could not fix it.

4. When we cannot refund

• After the 7-day window has passed.
• Where the plan has been substantially used, or the pass has already run most of its term.
• Where the account was closed by us for a breach of the Terms of Service.
• Because the analysis outcome was not what you hoped for. The tool applies Vastu rules to the plan you trace; it does not promise a particular result.

5. How to request one

Email TODO@example.com from the address on the account, with the transaction reference shown on your My Plans page and a short note on what went wrong. You can also call TODO — +91 XXXXX XXXXX.

6. How long it takes

• We acknowledge every request within 2 working days.
• Approved refunds are initiated within 5 working days.
• Your bank or card issuer then takes a further 5–10 working days to show the credit. That last leg is outside our control.

Refunds are always returned to the original payment method. We cannot pay out elsewhere.

7. Cancellation

Plans are fixed-term passes, not auto-renewing subscriptions — nothing is charged again unless you buy another pass, so there is no recurring payment to cancel. When a pass expires the account simply returns to the Free plan; your projects are not deleted, though those beyond the Free plan’s limit become read-only.

8. Contact

TODO — registered business name
TODO — full registered address, city, state, PIN
TODO@example.com · TODO — +91 XXXXX XXXXX